Returns & Exchanges
We want you to love your EnChroma fashion pieces, which is why we offer a seamless 30-day return and exchange policy for all unworn items in their original packaging. Simply initiate your request through our portal to ensure your wardrobe remains perfectly curated.
Initiate Your Request
Visit our online Returns Portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process to ensure tracked delivery.
Package Your Items
Carefully place the items in their original box with all tags attached to maintain the quality and integrity of the garment.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing