Frequently Asked Questions
Everything you need to know about your EnChroma shopping experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are still attached to qualify for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, eco-friendly fabrics wherever possible to ensure both style and sustainability.
Can I track my order in real-time?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.